Terms of Service

01

The agreement

These terms cover your use of this website and, where no separate signed agreement exists, the services Siteshop Digital provides. By using the site or engaging us, you accept them.

Where we have signed a proposal, statement of work or engagement agreement with you, that document governs the specifics of your project, and these terms fill the gaps around it. If the two ever conflict, the signed document wins.

02

What we provide

Starter Presence, a fixed-scope single-page launch package. Website design and build work, delivered as one-time projects. Ongoing search work, delivered as monthly retainers. Site upkeep, delivered as the Care Plan. Each is sold separately and none of them requires the others.

The exact scope of any engagement is what is written in your proposal or statement of work. Nothing on the marketing pages of this site is itself a scope of work.

03

Pricing and payment

Published prices are real and are the basis on which we quote. Starter Presence is $750 one-time. Website builds run $1,500 to $3,000+ one-time. Search retainers run $1,500/mo for the Local Engine, up to $6,000/mo for the In-House Engine. The Care Plan is $99/mo. Where a price is shown as a range or as a "from" figure, your quote lands inside it based on the scope drivers stated alongside it.

Build work is invoiced against agreed milestones. Retainers and the Care Plan are invoiced monthly in advance. Invoices are due on the terms stated on the invoice.

If an invoice goes unpaid we may pause work after giving you notice. We will not delete anything, take a site offline, or interfere with your domain over a payment dispute.

04

The free audit

You submit your website address and your Google Business Profile link. A person works through the checks by hand and sends the result back in a few business days. It costs nothing, it does not require a call, and it is yours to keep and act on whether or not you ever hire us.

Two honest limits on it. It is a diagnostic opinion based on what is publicly visible plus what you send us, not a warranty of any kind, and acting on it is your decision. And we may decline a request, without giving a reason, if it looks like a competitor harvesting a free teardown of their own book rather than an operator asking about their own business.

Requesting an audit puts you under no obligation and creates no engagement between us.

05

Using this website

You may read this site, quote from it with attribution, and use the published pricing to decide whether to talk to us. That is what it is for.

What you may not do: harvest it with automated tools, copy the content wholesale onto another site, attempt to gain access to systems or accounts you are not entitled to, submit forms under someone else's identity, or use any contact route here to send unsolicited marketing.

We may block access where any of that happens, and we do not have to warn you first.

06

What we need from you

Content, photographs, business details and any approvals the work depends on, supplied within the timeframes we agree. Timely access to the accounts the work requires, such as your domain registrar, your website, your Google Business Profile and your analytics.

You confirm that anything you give us to publish is yours to publish, or that you have permission to use it. That matters most with photographs and with copy taken from elsewhere.

Project timelines assume you come back to us within a few business days at each approval point. Where a project stalls on our side we absorb it. Where it stalls waiting on materials from you, the dates move.

07

Third-party services

Websites run on things we do not own: hosting, domain registration, content management systems, plugins, payment processors and mapping services among them. Each is governed by its own terms and its own pricing, and those are between you and that provider.

Where a third-party service changes, breaks or shuts down, we will tell you and propose a fix. We cannot be responsible for the conduct of a provider we do not control.

08

Ownership, and the hostage-free commitment

Your domain stays registered in your own account, in your name, throughout. We never hold it. Where we manage domain name service on your behalf, you can revoke that access yourself at any time by changing your nameservers, without asking us and without a notice period.

Site backups are delivered into storage you control rather than storage we control. Your content, your photographs, your business information and your customer data remain yours at all times.

On final payment for a build, you own the delivered website: the design, the page content we wrote for you, and the code that makes it up. We keep ownership of our own underlying tooling, internal templates, checklists and methods, and we may reuse those on other work. We do not reuse your content, your photographs or your brand anywhere.

We may describe work we have done in general terms as part of our own portfolio. If you would rather we did not identify you, tell us and we will not.

09

What we do not guarantee

We do not guarantee any search ranking, any map pack position, any volume of traffic, any number of leads, any citation by an AI assistant, or any revenue outcome. Nobody can, because none of those is inside any agency's control, and an agency that offers you one is selling you something it does not own.

What we do commit to is the work itself and the measurement of it: the deliverables listed in your scope, at the quantities stated, on the cadence stated, with results reported honestly including when a number moves the wrong way.

Search results depend on decisions made by Google and other platforms, on what your competitors do, and on your own capacity to service the work that arrives. All three change without notice.

10

Ending an engagement

Search work runs on a 90-day initial term, then month to month. Foundations take a quarter to show real movement, and we would rather say that up front than sell you month one twice. After the first 90 days you stay because it's working, not because a contract says so.

After that initial term, either of us may end a search retainer with written notice before the next billing date. There is no exit fee and there is no minimum term beyond the 90 days stated above.

The Care Plan runs month to month from day one, unless your engagement agreement says otherwise. Either of us may end it with written notice before the next billing date, and there is no exit fee.

For build projects, if you cancel partway through, you pay for the work completed to that point and we hand over what has been produced.

On the way out we transfer what is yours and revoke our own access. We do not make leaving difficult, because a client who stays only because leaving is painful is not a reference.

11

Confidentiality

Business information you share with us in the course of an engagement stays confidential, and we do not disclose it except where you authorise it or the law requires it. That obligation continues after the engagement ends.

Where we hold access credentials for your accounts, we use them only for the agreed work, and we return or destroy them when the engagement finishes.

12

Limitation of liability

To the extent the law allows, neither party is liable to the other for indirect, incidental or consequential losses, including lost profits, lost business or lost data, arising out of the services.

Our total liability arising out of an engagement is limited to the fees you paid us for that engagement in the three months before the claim arose.

Nothing in these terms limits liability for fraud, for wilful misconduct, or for anything that cannot lawfully be limited.

13

Indemnity

You agree to cover us against third-party claims arising from material you supplied for publication, including claims about copyright, trademark or the accuracy of statements you asked us to publish.

We agree to cover you against third-party claims that our original work product infringes somebody else's intellectual property.

14

Warranty disclaimer

The services are provided with reasonable skill and care. Beyond that, and to the extent the law allows, they are provided as they are, without implied warranties of merchantability or fitness for a particular purpose.

The website you are reading is provided for information. We keep it accurate, and prices shown on it are real, but it is not an offer capable of acceptance on its own.

15

Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules. The courts of Wyoming have jurisdiction over any dispute arising from them.

Before either of us starts proceedings, we each agree to raise the issue in writing and give the other 30 days to resolve it. Most disagreements are a conversation rather than a case.

16

Changes to these terms

When these terms change, the effective date at the top of the page changes with it, and the revised version applies to engagements starting after that date.

An existing signed engagement agreement is not altered by a change to this page.

17

Contact

Siteshop Digital, a Wyoming limited liability company. Written notice under these terms may be sent to chris@siteshopdigital.com, and we will acknowledge it.